GLAINES · SCENT · OBJECT · SPACE
Your Privacy Choices
Last Updated: September 14, 2026
As described in our Privacy Notice, Glaines may collect personal information through your interactions with Glaines.com, including through cookies, pixels, and similar technologies.
We may also disclose certain personal information to third parties, including advertising, analytics, and marketing partners. We may use these technologies and partnerships to measure advertising performance, understand how customers interact with our website, and provide advertisements that may be more relevant to your interests.
Under certain U.S. state privacy laws, some of these activities may be considered a “sale,” “sharing,” or use of personal information for “targeted advertising” or “cross-context behavioral advertising.”
Depending on where you live, you may have the right to opt out of these activities.
How to Opt Out
If applicable to you, you may exercise your right to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising by using the privacy preference or opt-out controls available on Glaines.com.
You may also contact us regarding your privacy rights at:
Email: service@Glaines.com
Please include “Privacy Request” in the subject line and provide sufficient information for us to understand and process your request.
We may need to verify certain information before completing a request where permitted or required by applicable law.
Global Privacy Control
If you visit Glaines.com with a recognized Global Privacy Control (GPC) opt-out preference signal enabled, we will process the signal as a request to opt out of activities that may be considered a sale or sharing of personal information or targeted advertising, as required by applicable law.
The request will generally apply to the browser and device from which the GPC signal is received.
Because GPC signals are generally browser- and device-specific, you may need to enable GPC separately on each browser or device you use.
Your Privacy Rights
Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including rights to:
Request access to certain personal information we maintain about you;
Request correction of inaccurate personal information;
Request deletion of certain personal information;
Opt out of certain sales or sharing of personal information;
Opt out of certain targeted or cross-context behavioral advertising; and
Exercise other privacy rights available under applicable law.
These rights may be subject to legal limitations, exceptions, and verification requirements.
We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.
Authorized Agents
Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf.
We may request information reasonably necessary to verify the agent’s authority and/or your identity before processing the request.
Additional Information
For additional information about how Glaines collects, uses, stores, discloses, and otherwise processes personal information, please review our Privacy Notice.
If you have questions about your privacy choices or would like assistance exercising an applicable privacy right, please contact:
Glaines Customer Service
Email: service@Glaines.com
Customer Support Hours: Mon–Fri, 9:00 AM–6:00 PM (PT)
Business Information
Store / Brand: Glaines
Website: Glaines.com
Operated By: Hangzhou Shenbao E-Commerce Co., Ltd.
Email: service@Glaines.com
Phone: +1 973-270-8962
Registered Business Address:
Room 13036, No. 54 Xixing Street, Xixing Subdistrict, Binjiang District, Hangzhou, Zhejiang Province, China
This Return Policy applies to eligible purchases made through Glaines.com.
Return requests
If you would like to request a return, contact service@Glaines.com with your order information and the reason for the request. Eligibility may depend on product condition, product type, time since delivery and applicable consumer law.
Damaged or incorrect items
Please contact us promptly if an order arrives damaged, defective or different from what was ordered. Include clear photographs where helpful so our support team can review the issue.
Refunds
Approved refunds are returned to the original payment method. Processing times after approval can vary by payment provider.
This policy does not limit rights that cannot be excluded under applicable consumer protection law.
These Terms of Purchase apply to orders placed through Glaines.com.
Product information
We aim to present product descriptions, images and pricing accurately. Natural materials, lighting and screen settings can create small visual differences.
Order acceptance
An order may be reviewed before acceptance. We may contact you if additional information is required or if an item becomes unavailable.
Pricing and payment
The amount due is shown at checkout before you submit payment. Taxes, duties or other charges may apply depending on destination and applicable rules.
Shipping and returns
Shipping and return terms are described on the corresponding policy pages. Mandatory consumer rights remain unaffected.
These Terms of Use govern access to and use of Glaines.com.
Website use
You may use this website for lawful personal shopping and information purposes. You must not misuse the website, interfere with its operation or attempt unauthorized access to store systems.
Product and site content
Product information, editorial content, branding, photography and site presentation may be updated from time to time and remain protected by applicable intellectual property laws.
Orders and availability
Products, pricing and availability can change. An order is subject to acceptance and may be cancelled where reasonably necessary, including for inventory, payment or pricing issues.
Contact
Questions about use of Glaines.com can be sent to service@Glaines.com.